Shipping policy
Gush Gummy Shipping Policy
Thank you for choosing Gush Gummy! We are committed to delivering our wellness gummies right to your doorstep in perfect condition.
Please read our Shipping Policy below to understand our processing times, shipping rates, and protocols.
1. Order Processing Times
All orders are processed and prepared with care at our facility.
Standard Processing: Orders are generally processed within 1 to 3 business days (excluding weekends and holidays) after you receive your order confirmation email.
High-Volume Periods: During holidays, sales, or major product launches, processing may take slightly longer.
Shipment Notification: You will receive a second email notification with tracking information once your order has officially left our warehouse.
2. Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your order size and shipping destination.
Shipping Method
Cost
Standard Shipping
Calculated at checkout
Free Shipping
Free on orders over $100
📌 Please Note: Delivery estimates count from the date the package leaves our warehouse, not the date the order was placed. Delivery times are subject to carrier transit schedules and may occasionally experience delays beyond our control.
3. Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link.
Please allow 24 to 48 hours for the tracking status to update on the carrier's portal.
If you experience significant delays with your shipment after receiving your shipping confirmation email, please contact us so we can help investigate.
4. Damaged or Lost Orders
We take great pride in our packaging, but sometimes transit mishaps happen. If your package arrives damaged or is marked as "delivered" but has not arrived, please contact our support team as soon as possible.
What to include: Reach out to us with your Order Number and clear photos of any damaged items.
Our Promise: We will review your case to ensure you receive the quality products you ordered.
5. Delivery Address Corrections
Please double-check your shipping address at checkout! Gush Gummy is not responsible for orders shipped to incorrectly entered addresses. If you notice a typo or mistake in your shipping address, contact us immediately, and we will do our best to correct it before it processes.